It is our mission to bring you the highest-quality apparel made from materials that are engineered to be versatile, comfortable, and withstand the test of time.
As part of our product guarantee, Snaps’ offers a one (1) year guarantee on all snaps fasteners. If your item is faulty due to a manufacturing issue with the snap, we will happily replace it for you.
Guarantees include, but are not limited to: fastener issues (including falling off, cracking, or broken snaps), tears at seams, holes in the fabric, and/or discoloration.
Ineligible problems include, but are not limited to: shrinking, bleaching, pulls or pilling, heat damage, washed, worn, or altered items, or the normal wear and tear that occurs after one (1) year.
If you have questions regarding the eligibility under this guarantee, please don’t hesitate to reach out to us at firstname.lastname@example.org.
Our shirts fit true to size and have a slightly tailored waist. For exact sizing, please see the Additional Information tab on each product page.
Upon ordering your products, an email confirming the purchase will be sent to the email address you have provided. Within the body of this email will be your Order Confirmation Number.
Please keep this confirmation number as it is required for any order inquiries, returns, or exchanges.
Orders typically take one (1) day to process. For your convenience, upon purchase we send an email to the email address you have provided with a confirmation number and subsequent email with tracking number.
If you have questions about the status of your order, please feel free to email us at email@example.com or communicate with us via the Chat bubble.
We'll be happy to help. Please email firstname.lastname@example.org as soon as possible. If the order has been processed already, the order will be subject to the Returns & Exchanges policy process.
If an item is marked Pre-Order, it means that we’re still awaiting its arrival to our warehouse. To show our appreciation, often we will offer a discount on Pre-Order products and provide you with forecasted arrival dates for these items. As part of the variables associated with supply chain issues, forecasted dates may be subject to change due to unforeseen external circumstances.
For any questions regarding pre-ordered items, please reach out to email our Support Team at email@example.com. Our team is always here to help!
All "Final Sale" products are non-refundable and non-returnable.
Final Sale products are: (1) Products that are purchased at forty percent (40%) or greater from orinally marked price. (2) Products that are received through our Exchange process.
We accept most major credit cards as well as PayPal for purchases. An up-to-date list of credit cards that are accepted is located on each Product page and the Checkout page.
Yes. Upon the completion of your order, your method of payment will be accepted and charged.
Payment may be declined if fraud is detected or if there is missing or incorrect payment information that has been provided.
Our promotional discount codes only work one at a time. We do not allow discount codes to be combined in one order. If you have multiple codes, please choose the code you want to use that provides you with the best discount.
We have strategically located our warehouses throughout the U.S. to ensure that we provide quick delivery to our customers. We estimate that most orders shipped Standard Shipping aredelivered within 3-5 business days. If you urgently need your product, we do offer Express Shipping which takes 2 business days for delivery.
Due to unforseen external logistical factors outside of our control, this may vary.
Status of your shipment can be tracked using the Tracking Number provided in the tracking email that we send to you.
Returns & Exchanges
We gladly accept returns or exchanges as long as they are in original condition (unworn, unwashed and with tags).
If your purchase fails to meet your expectations for any reason, you may initiate a return for the unused item(s) within 30 days of receipt for a refund or exchange. We regrettably cannot accept returns or exchanges more than 30 days after original delivery. Return shipping costs are deducted from the refund total at the time of return.
All products must be returned in perfect, unworn condition, in their original packaging, complete with accessories, label, a copy of the packing slip and in its original shipping container (or one of equivalent durability), tags and seals, where present, still attached to the products. For any returned merchandise that does not meet these qualities, Snaps Clothing Co. cannot issue a refund for the returned Products.
Snaps Clothing Co. will not accept returns for products considered “Final Sale” by Snaps Clothing Co., nor will Snaps Clothing Co. issue any credit towards the return of products marked considered Final Sale. Please note that any products discounted by Forty Percent (40%) or more are considered Final Sale at the time of order and are not eligible for returns or exchanges.
Please ensure only Snaps Clothing Co. merchandise is returned in your package. Snaps Clothing Co. is not responsible for any non-branded merchandise.
Snaps provides a convenient and simple return and exchange process through our partner, Happy Returns.
Through the Returns & Exchanges portal on our website, customers may complete a one-time exchange for a different size, color or type of product, receive a store credit or a refund to the original payment method.
Please select to the Returns & Exchanges tab located at the bottom of the webpage and follow the prompts to complete the process.
Important: We do not accept liability for goods returned using any method other than our collection service. *Prepaid returns are only available in the United States, excluding Alaska, Hawaii, Puerto Rico and U.S. Territories.
Goods should only be returned as per the Happy Returns return protocol and at locations indicated by their return process. This information is provided to customers through the Returns & Exchange portal on our website. Return shipping charges are your sole responsibility if you choose to use any other carrier. Snaps Clothing Co. will not assume any liability for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled by the carrier.
On receipt of a return and upon verifying its integrity, we will process the refund as soon as possible. We estimate refunds will be made by your payment method provider within 10-14 business days. Business days are Monday to Friday excluding U.S. public holidays.
Refunds will be credited to the original purchaser's method of payment. If the item which you are returning was purchased in another currency other than your local currency, any refund will be paid in the same currency as purchase. Due to fluctuations in currency, exchange rates the amount refunded may be higher or lower than the original price paid.
We do not accept exchanges for previously exchanged items. Any items received as gifts may be exchanged or returned for a store credit through the online Returns & Exchange portal.
Returns must be initiated within 14 days of delivery for a refund using the return service, ensuring that the return conditions are met.
We use a 3rd party payment processor for all customer purchases.